[3] Resolved: This notification is to inform you that the issue has been resolved as of Oct 26, 6:00 AM PDT (Oct 26, 1:00 PM GMT).
(Sent Oct 26, 7:07 AM PDT by DB)
EVENT DETAILS
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Service: Payflow Gateway
Processors:
- First Data International
During the time listed below you may have experienced the following:
Gateway transactions to FDRA processor are encountering Result code 109 (Timeout waiting for Host response).
Start Time: Oct 25, 10:45 PM PDT (Oct 26, 5:45 AM GMT)
End Time: Oct 26, 6:00 AM PDT (Oct 26, 1:00 PM GMT)
We apologize for any impact caused by this incident.
Sincerely,
PayPal Merchant Technical Services
Contacting PayPal
===============
If you have questions, contact PayPal Merchant Technical Services by filing a ticket under contact support (refer to ID: Payflow Gateway-966) at https://www.paypal.com/mts/.
UPDATE HISTORY
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[2] Update: FDRA processor is still experiencing issues. In addition to Result Codes 109 (Timeout waiting for Host response), merchant may be also encountering Result Codes 102 (Processor not available) and Result Codes 104 (Timeout waiting for Processor).
(Sent Oct 26, 1:14 AM PDT by DB)
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[1] Notification: This notification is to inform you of the following issue affecting transactions processed through the FDRA processor.
(Sent Oct 26, 12:29 AM PDT by DB)
