[2] Resolved: This notification is to inform you that the issue affecing PayFlow reports has been resolved as of Oct 20, 12:00 PM PDT (Oct 20, 8:00 PM BST).
(Sent Oct 20, 12:26 PM PDT by BR)
EVENT DETAILS
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Service: Payflow Gateway
During the time listed below you may have experienced the following:
Payflow Gateway Reports from PayPal Manager and XML requests to Reporting Engine are unavailable
Affected Product(s):
- PayPal Manager : https://manager.paypal.com
- Reporting Engine : https://payments-reports.paypal.com/reportingengine
Start Time: Oct 20, 7:30 AM PDT (Oct 20, 3:30 PM BST)
End Time: Oct 20, 12:00 PM PDT (Oct 20, 8:00 PM BST)
We apologize for any impact caused by this incident.
Sincerely,
PayPal Merchant Technical Services
Contacting PayPal
===============
If you have questions, contact PayPal Merchant Technical Services by filing a ticket under contact support (refer to ID: Payflow Gateway-955) at https://www.paypal.com/mts/.
UPDATE HISTORY
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[1] Notification: This notification is to inform you of the following issue with PayFlow Reports.
(Sent Oct 20, 8:01 AM PDT by MC)