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Invalid Merchant Account
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kevinoconnor7
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Posts: 2
Registered: 06-21-2009


kevinoconnor7

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I'm using my sandbox account to test Payments Pro and I have configured everything with my store correctly (Magento) but I get this error returned to me:

 

Invalid Configuration: This transaction cannot be processed due to an invalid merchant configuration.

 

My API account is: kevino_1245597139_biz@gmail.com

 

Any ideas on what may be causing this?

Kudos!
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06-21-2009 08:49 AM  
Re: Invalid Merchant Account
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sliddicoat
Ace Developer
Posts: 3122
Registered: 04-17-2007


sliddicoat

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This is usually due to Website Payments Pro not being enabled on your account.  If you log into your kevino_1245597139_biz@gmail.com account, you should find a link to "accept the billing agreement."  If you don't see that on the overview page, go to the "Merchant Services" page, click the "Website Payments Pro" link on the left, then in the "Getting Started" box on the right, you should find the link to accept the billing agreement.

 

Regards,


 

2
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06-21-2009 09:58 AM  
Re: Invalid Merchant Account
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kevinoconnor7
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Posts: 2
Registered: 06-21-2009


kevinoconnor7

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Thanks!

 

Worked perfectly!

Kudos!
06-21-2009 11:42 AM  
Re: Invalid Merchant Account
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sliddicoat
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Posts: 3122
Registered: 04-17-2007


sliddicoat

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Glad I could help!

 


 

Kudos!
06-21-2009 11:45 AM  
Re: Invalid Merchant Account
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digitalalias
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Posts: 1
Registered: 10-05-2009


digitalalias

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Yes, thanks for the post. Very helpful. I was using my email address as the "business account". On the Sandbox site, I noticed some sort of "business id". I input that and it helped.
Kudos!
10-05-2009 08:42 PM  
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